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The company were poor throughout & I was made to feel like a hinderance. Any questions I had were dismissed & when I complained , the company were not interested. They made a complete mess of the Conveyancing contract.

Moving slower than a dyeing sloth the ‘Partner’ dealing with my divorce ‘lost’ correspondence then spectacularly ‘lost’ my pension leaving me open to a contempt of Court charge! Fortunately my complaint to the Legal Ombudsman was found entirely in my favour.

When the earth disappears and hell freezes over then use this firm otherwise avoid!

We complained to the Legal Ombudsman regarding this firm because the representation in the case was so poor that the judge questioned whether we even had representation. Long story short, the firm agreed to a £3000 reduction in their final bill to settle the matter. We lost nearly £20,000 in legal fees due to their misrepresentation and we were denied our requests by the courts because of what the judge called lack of representation and proper filing in the case. Please take my advice, if you have a family law issue, stay away from Kidd Spoor Taylor in North Shields. They will not advise you in writing, require phone calls for all decisions and put it back on you when they fail to include information you gave them for your case (the firm claimed they needed to hold back information for court).

I had the misfortune of being forced to use Irwin Mitchell, Leeds office to handle my will dispute. I was completely ripped off, they overcharged the insurance company and then overcharged me personally when they had spent all the insurance funds.

Especially keep we’ll clear of Irwin Mitchell Partner, Paula Myers. She can not be trusted and will always look at ways of getting extra fees instead of looking after her clients interests first, even doctoring invoices in her favour. I found her to be untrustworthy and very patronising. I would even go as far as to say the SRA need to investigate her behaviour as a solicitor, it’s a disgrace.

Their complaints system is farcical and the try to get colleagues to pretend to be independent and back up Paula Myers.

Whatever you do, look elsewhere for a solicitor.

I was impressed with how quickly I was assigned a solicitor to help me.

I received prompt, beneficial advice which helped me bring closure to my problem.

Would not hesitate in getting back in touch if need be.