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Not much to say as it still annoys me now.. Do not waste your time or money. You’re better off dealing with things yourself as the solicitor that “helped” me was like a jet pack - non existent!

Lucky to have her speak to you let alone go to a mediation session or court hearing! Must not be bothered or had better things to do because she didn’t turn up for any hearings with me, just sent some clown instead.

I instructed Mr Michael Reed from Gibson and Co. solicitors to defend my fathers WILL. In my opinion I found him to be extremely determined , compassionate, and professional. Michael was a great help during an incredibly difficult and emotional time. He made me feel as if I had his support at every turn. I would highly recommend Michael Reed as he has shown the upmost empathy and conviction to do what is right.
Also I would like to recommend Rebecca Logan who worked on my case, Rebecca is extremely easy to communicate with, she is a very knowledgeable, hard working young professional.

We employed Gamlins Llandudno to deal with probate containing a contentious element, on our behalf. The persons involved were R Brown, G Jones, M Salisbury, F Ranson and R Williams. The service they provided was abysmal and left us with no alternative but to make a formal complaint to them for what was a multitude of misdemeanours. They refuted everything making it necessary to escalate the matter to the Legal Ombudsman who awarded us a combination of Refunds, Compensation and waived Costs amounting to several thousand Pounds. Their summary comment was "The service provided to you was not of the standard you were entitled to expect. Other comments extracted from the Ombudsman's report:- "This was a significant service failing", "Failure to provide costs updates was unreasonable". "There was no reason to retain such a large sum". "Failure to confirm the position regarding care and conduct charge was unreasonable", "It was undoubtedly a shock when "the client" received a letter confirming the upper estimate of costs had already been exceeded". The Ombudsman also unearthed further wrong doings which we were unaware of. We subsequently reported the Firm to the SRA (Solicitors Regulation Authority) who concluded:- "I have found Gamlins Solicitors to be in breach of the following:-


SRA Account Rules 2011

1 Failed to release funds generated and held onto them without proper reason.

2 Failed to provide notification of costs prior to transferring monies from the Client Account.


SRA Code of Conduct 2011


The firm failed to explain its fees regarding a 25% mark-up for the work. The Firm produced a bill incorporating this charge but provided no correspondence at the onset of the work.


From our experience of dealing with Gamlins, we would not recommend this Firm to anyone.

Top job. Top firm Defo recommend

Mr Horne overcharges and under performs. Spent 3 times as much time trying to justify the overcharge to the Legal Ombudsman than the actual work done. Ombudsman made him return money and critised the firm for poor service. DO NOT USE ALAN HORNE!